Faq

DDS (Digital Display Systems) is a modern digital signage company focused on delivering high-impact display solutions for real-world business environments.

We are headquartered in Australia and serve clients across multiple regions globally. Our team supports both local and remote deployments.

We service retail, hospitality, healthcare, corporate, education, and entertainment venues, among many other industries.

We offer a comprehensive range from compact 15″ displays to large-format 98″ screens, including stretched and custom configurations.

Yes, we supply all necessary hardware including screens, media players, mounts, and cabling. We can also integrate with your existing hardware.

A stretched display is an ultra-wide screen with an aspect ratio significantly wider than standard displays, often used in shelf-edge or architectural applications.

Our cloud-based CMS lets you upload, schedule, and manage content across all screens from a single dashboard, accessible from any device, anywhere.

Absolutely. Our platform manages thousands of screens simultaneously, grouped by location, zone, or custom tags for easy control.

Yes, we have a mobile app available on both iOS and Android that lets you monitor and manage your displays on the go.

Yes, we offer professional installation services through our certified technician network across all major cities and regional areas.

Yes, our plug-and-play devices are designed for simple self-installation. We provide detailed guides and video tutorials to walk you through every step.

A standard single-screen installation takes 1–2 hours. Larger multi-screen deployments are scoped individually based on site requirements.

Our pricing is flexible based on the number of screens and features required. Contact us for a custom quote tailored to your business.

The BYO (Bring Your Own) licence lets you use your existing hardware with our software platform, reducing upfront costs significantly.

We offer both month-to-month and annual plans. Annual plans come with discounted pricing. No lock-in contracts are required for standard plans.

We offer email, live chat, and phone support during business hours, plus an extensive knowledge base and video tutorial library available 24/7.

Yes, remote support is included with all plans. Our team can remotely diagnose and resolve most issues directly from our support centre.

Reach us via the Help Centre in your dashboard, by emailing [email protected].au, or by calling our support line during business hours.